Privacy Policy

Last Updated: March 19, 2025

This Privacy Policy explains how Scalefy LLC ("Scalefy," "we," "us," or "our") collects, uses, and protects personal information when you interact with our website, services, and communication channels.

1. Information We Collect

Scalefy LLC collects the following types of personal information from users who interact with our website and services:

  • Full name
  • Email address
  • Phone number
  • Business name and business information
  • Service inquiry details and messages

This information is collected through the following methods: web contact forms on our website, Facebook and Instagram lead ad forms, and direct inquiries submitted through our Contact page. We only collect information that users voluntarily provide to us.

2. How We Use Your Information

Scalefy LLC uses the information we collect for the following purposes:

  • To respond to service inquiries submitted through our website or lead forms
  • To send SMS notifications related to your inquiry and our services where you have provided consent
  • To provide marketing and automation services to clients who have entered into a service agreement with us
  • To improve our website, services, and customer communications over time

We do not use your information for any purpose beyond what is described in this policy without your explicit consent.

3. SMS Communication

Scalefy LLC may send SMS messages to users who have explicitly opted in through our web forms or contact page. SMS messages may include responses to service inquiries, service updates, and information related to your request. SMS opt-in data and consent will not be shared with or sold to any third party or affiliate company for marketing purposes under any circumstances. Message and data rates may apply. Message frequency varies. To opt out of SMS messages at any time reply STOP to any message you receive from us. To request help reply HELP. For additional assistance contact us at [email protected].

4. Data Sharing and Third Parties

Scalefy LLC does not sell your personal information to any third party under any circumstances.

Scalefy LLC does not share SMS opt-in data or SMS consent records with any third party or affiliate company for marketing or promotional purposes under any circumstances.

We may share your information only with service providers that are necessary to operate our business and deliver our services. These providers include GoHighLevel for CRM and automation management and Twilio for SMS delivery services. All service providers operate under strict confidentiality obligations and are only permitted to use your data to perform services on our behalf.

5. Data Retention

Scalefy LLC retains personal information for as long as necessary to fulfill the purposes outlined in this policy, to maintain active service agreements, and to comply with any applicable legal obligations.

Client and contact data collected during an active service engagement is retained for a minimum of 12 months following the end of the service agreement.

Users may request deletion of their personal information at any time by submitting a written request to [email protected]. We will process deletion requests within 30 days of receipt. Note that certain data may be retained where required by law or for legitimate business purposes such as dispute resolution.

6. Your Rights

You have the following rights regarding your personal information:

  • Right to access the personal information we hold about you
  • Right to request correction of any inaccurate information we hold
  • Right to request deletion of your personal information at any time
  • Right to opt out of SMS communications at any time by replying STOP to any message from us

To exercise any of these rights contact us in writing at [email protected]. We will respond to all requests within 30 days.

7. Contact Information for Privacy Questions

If you have any questions about this Privacy Policy or how we handle your personal information please contact us using the information below.

Legal Business Name: Scalefy LLC

Physical Address: 8374 E Lorenzo Ln, Yuma, AZ 85365

Phone: (928-509-8655)

8. Effective Date

This Privacy Policy is effective as of March 19, 2025 and supersedes all prior versions.

Scalefy LLC

Legal business name: Scalefy LLC

Physical address: 8374 E Lorenzo Ln, Yuma, AZ 85365

Phone: (928-509-8655)

© 2026 Scalefy LLC. All Rights Reserved.